Shipping Policy
At Fitness Hardware, we want your order to arrive quickly, safely, and with clear communication from checkout to delivery.
FAST SHIPPING
Contiguous U.S. Delivery
Tracking Included
Order Support Available
FAST SHIPPING
Contiguous U.S. Delivery
Tracking Included
Order Support Available
Use of FitnessHardware.com
Fitness Hardware currently ships to physical street addresses within the contiguous United States only.
At this time, we do not ship to P.O. Boxes, Alaska, Hawaii, U.S. territories, or international addresses.
Processing & Delivery
Most orders are processed and shipped within 2 business days, Monday through Friday.
Once your order ships, you’ll receive tracking information by email, and by SMS if selected at checkout.
Most orders arrive within 5–10 business days after shipment, depending on your location and carrier transit times.
Shipping Rates
Shipping rates are calculated at checkout based on your order and delivery address.
Address Changes
Please review your shipping address carefully before placing your order.
If you notice an error after checkout, contact us right away at info@fitnesshardware.com. We will do our best to update the address before your order ships, but changes cannot be guaranteed once an order has been processed or handed off to the carrier.
Delayed, Lost, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us at info@fitnesshardware.com with your order number and details.
For damaged packages, please include photos of the packaging and product so we can help resolve the issue quickly.
We are not responsible for stolen packages once delivered by the carrier.
Returns & Order Support
Need help with a return, delivery issue, or order question? Contact us at info@fitnesshardware.com and our support team will help with the next steps.
30-Day Guarantee Policy
We want you to feel confident purchasing from Fitness Hardware. All Fitness Hardware products may be returned within 30 calendar days of the delivery date, whether unopened, opened, or used.
Unopened returns: If the product is unopened and remains in its original packaging, Fitness Hardware will provide a prepaid return shipping label at no cost to you.
Opened or used returns: If the product has been opened or used, it may still be returned within the 30-day period. A flat $9.95 return shipping fee will apply and will be deducted from your refund.
Return requests must be submitted within 30 calendar days of delivery. All other terms outlined in our Return & Order Support Policy continue to apply.